a flight attendant finally asked the woman if she was “in her right mental mindset,” to which she answered, “No.”
Can't they just engineer one of the rear lavs to work as a soundproof "brig" for cases like this?
I think that the safe-money bet is always to divert and get the problem off the plane. The “duct tape and continue to destination” option has a few very expensive possible outcomes and it’s hard to predict from the cockpit if one is likely in a particular instance. For example, the crazed passenger could be volatile enough to escape the duct tape and harm others. Or he could be having a panic that is secondary to an acute physical condition and duct taping him for 3 hours leads to long term harm or death. Either of those outcomes would cost more than a diversion, a diversion has a predictable cost, and, if you diverted because the passenger was just being an idiot, you can send him a bill to recoup some of that cost.Drugs.
Fidgety prior to the incident.
Visit to the restroom prior to the incident.
Quick hit of meth or something in the lav and she flipped out.
Once she was restrained, why divert and inconvenience everyone else? Just stuff a sock in her mouth and continue the flight.
As much as I want flight attendants to be empowered to restrain and silence unruly passengers, even rough them up a bit, and allow the flight to continue to the planned destination, I think that the airlines are making a sound fiscal decision by erring on the side of a diversion.