Also, I should add they reserved the right to change their mind based on what they see in person tomorrow.
They need to change their minds based on what the Service Manual says. What they see might look right to them if they're not in the habit of consulting the manual.
There is a common "norm" in aircraft maintenance: Doing stuff the way you picked it up in your apprenticeship, or just flying in the dark and coming up with your own methods. But if your own methods don't match with the service manuals, you're not going to get it right.
Norms are one of the Dirty Dozen Human Factors in aircraft maintenance. They lead to mistakes.
As always, there is overlap, and there are at least two of these at work in the flap and aileron problems.
Norms cause mechanics to do the procedure the wrong way. Maybe the manual isn't available, so we have the
Lack of Resources. That in turn causes a
Lack of Knowledge. Maybe the mechanic know that he should have the manual but the boss won't buy them, so the mechanic suffers a
Lack of Assertiveness when he knuckles under and just makes adjustments instead of refusing to shortcut the work like that. If the boss isn't supporting his staff, we have a
Lack of Teamwork.