GaryM
Pattern Altitude
As I've posted here previously, we recently moved to Idaho (yay!). Our old house in NJ is about to sell (yay!).
It's a remote closing, so the attorney in NJ sent us the documents to sign using UPS Overnight, which took two days. After signing and notarization, I took them to our local UPS Store to send them back UPS Overnight. It cost $73. Checking later, USPS Overnight would have been $30, so the UPS Store sucks. Which is only an ancillary point to this rant.
It took two days for the UPS envelope to get back to the attorney's office in NJ. Looking at the tracking timeline, it got from Coeur d'Alene, Idaho to Newark airport in 12 hours. So far, so good. An hour and 20 minutes later, it was at their Parsippany, NJ facility. That's about 4 miles from the attorney's office. Pretty good!
Then it sat in the Parsippany facility, 4 miles from the attorney's office, for 25 hours. While it was sitting in Parsippany, they generated a status update saying that a late flight had caused a delay, and so delivery to the destination will be unavoidably delayed. As if they were going to fly it the last 4 miles. So UPS sucks.
So now I've got to file a claim for a partial refund, and I'm pretty sure UPS will say the flight delay was something out of their hands, so they can't refund, and I'll have to point out that if UPS is going to lie about why a delivery was late, they need to be smarter about it and pretend the flight delay happened the day before, when it would have mattered, not on the second day after the package had already arrived 4 miles from it's destination. So UPS sucks. But I repeat myself.
It's a remote closing, so the attorney in NJ sent us the documents to sign using UPS Overnight, which took two days. After signing and notarization, I took them to our local UPS Store to send them back UPS Overnight. It cost $73. Checking later, USPS Overnight would have been $30, so the UPS Store sucks. Which is only an ancillary point to this rant.
It took two days for the UPS envelope to get back to the attorney's office in NJ. Looking at the tracking timeline, it got from Coeur d'Alene, Idaho to Newark airport in 12 hours. So far, so good. An hour and 20 minutes later, it was at their Parsippany, NJ facility. That's about 4 miles from the attorney's office. Pretty good!
Then it sat in the Parsippany facility, 4 miles from the attorney's office, for 25 hours. While it was sitting in Parsippany, they generated a status update saying that a late flight had caused a delay, and so delivery to the destination will be unavoidably delayed. As if they were going to fly it the last 4 miles. So UPS sucks.
So now I've got to file a claim for a partial refund, and I'm pretty sure UPS will say the flight delay was something out of their hands, so they can't refund, and I'll have to point out that if UPS is going to lie about why a delivery was late, they need to be smarter about it and pretend the flight delay happened the day before, when it would have mattered, not on the second day after the package had already arrived 4 miles from it's destination. So UPS sucks. But I repeat myself.