wsuffa
Touchdown! Greaser!
I had long day on Friday, starting with an ophthalmologist appointment -
eye doc appointments when wearing a mask is no fun at all, the machines keep clouding up and we have to stop and clean the lenses over and over again... it's worse than wearing a mask with glasses outside in the winter.... and who thinks that's a good idea? "Well, doc, I it's worse only because the lens is clouded"... Fortunately there was no change in my vision so we could just get a new pair of glasses with the same script as before. -
followed by a meeting and then some work around the house. And I knew it was going to be an early day on Saturday with an 8 AM meeting -
really. Who schedules meetings at 8 AM on Saturday AM when we're all still on Covid time? And ones that we have to wear something other than sweats, no less.
Anyway, I digress. The point is that it was a busy day, an early day the next day, and I had no desire to cook my own dinner. So that meant going out. And I wanted a sit-down meal, not some take-away gut grenade purveyed by Ronnie McD or even the Five Guys.
Because of the limited capacity, many places require reservations. So I dutifully fired up the computer to find a place to eat. First place I checked doesn't seat parties of one - I guess my money isn't green enough - and the second (owned by the same group) only had seating for one after 9:30 PM (but seating for two at 15 minute slots starting at 6 PM). Third place doesn't take ressies. Fourth choice did have seating available for one at the time I wanted, so I made the reservation - and noted their policy of canceling people who showed 15 minutes or more late and a possible fee for cancelation. Duly noted, no I wouldn't be late.
So I show up a couple of minutes before the appointed time, and what happens? You guessed it, the "greeter" cheerily told me that they were "running late tonight, and would I mind waiting for a bit". How long? "We don't know". It then became necessary for a little education to take place about their policies if the customer were late or no-showed and that the whole point of making a reservation was because I really wanted to eat then, not then+however long it took. I also noted that there were a number of tables that were set but no one was sitting at them (and the reply was "but those are four tops and you're one..."
I suppose that a little guilt set in because a manager was summoned, they came to the conclusion that if no one had taken those tables either by reservation or walk-in it was perfectly OK to seat me at one. Which was the correct solution. I got seated only 2 minutes after the appointed time.
After all was said and done, I had a nice meal, was served efficiently, and left a good tip.
Pro tip to restaurants: if you have restrictive late-show/no-show policies, you should make sure you don't make the customer wait that long, or longer, when they are on time.
Rant over.
eye doc appointments when wearing a mask is no fun at all, the machines keep clouding up and we have to stop and clean the lenses over and over again... it's worse than wearing a mask with glasses outside in the winter.... and who thinks that's a good idea? "Well, doc, I it's worse only because the lens is clouded"... Fortunately there was no change in my vision so we could just get a new pair of glasses with the same script as before. -
followed by a meeting and then some work around the house. And I knew it was going to be an early day on Saturday with an 8 AM meeting -
really. Who schedules meetings at 8 AM on Saturday AM when we're all still on Covid time? And ones that we have to wear something other than sweats, no less.
Anyway, I digress. The point is that it was a busy day, an early day the next day, and I had no desire to cook my own dinner. So that meant going out. And I wanted a sit-down meal, not some take-away gut grenade purveyed by Ronnie McD or even the Five Guys.
Because of the limited capacity, many places require reservations. So I dutifully fired up the computer to find a place to eat. First place I checked doesn't seat parties of one - I guess my money isn't green enough - and the second (owned by the same group) only had seating for one after 9:30 PM (but seating for two at 15 minute slots starting at 6 PM). Third place doesn't take ressies. Fourth choice did have seating available for one at the time I wanted, so I made the reservation - and noted their policy of canceling people who showed 15 minutes or more late and a possible fee for cancelation. Duly noted, no I wouldn't be late.
So I show up a couple of minutes before the appointed time, and what happens? You guessed it, the "greeter" cheerily told me that they were "running late tonight, and would I mind waiting for a bit". How long? "We don't know". It then became necessary for a little education to take place about their policies if the customer were late or no-showed and that the whole point of making a reservation was because I really wanted to eat then, not then+however long it took. I also noted that there were a number of tables that were set but no one was sitting at them (and the reply was "but those are four tops and you're one..."
I suppose that a little guilt set in because a manager was summoned, they came to the conclusion that if no one had taken those tables either by reservation or walk-in it was perfectly OK to seat me at one. Which was the correct solution. I got seated only 2 minutes after the appointed time.
After all was said and done, I had a nice meal, was served efficiently, and left a good tip.
Pro tip to restaurants: if you have restrictive late-show/no-show policies, you should make sure you don't make the customer wait that long, or longer, when they are on time.
Rant over.
