here is the website policy btw, its pretty clear;
"Cancellation policy is that if you cancel your reservation 15 days or more prior to your arrival, we only take $50.00 per room and $50.00 per guide.
If you give us 14 days
or less notice, the full deposit will be taken. We take the first nights stay as a deposit on cottages and we take an additional $100.00 per guide."
does anyone have a copy of the written (paper) policy to compare?
PS - my guess is that the policy arose out of a series of unfair cancellations over the years...people booking rooms they really did not have a lot of hope of using. A business not only gets tired of being burned...but they cannot stay open if they are losing $