100 % correct. I don't hold it against those ATC folk, however. I've seen what the FAA was capable of years ago, when a punitive culture existed between controllers and management/QA. Heck, during some of the worst of those times, I had an airspace violation. I had a DC9 veered 3 miles east of the centerline of V11 between MZZ and FWA. I caught the error, turned the aircraft back on course, but the aircraft already flew within 2.5 NM of the neighboring sector boundary without approved coordination. I admitted to my supervisor that I didn't catch the error in time, and should have taken action earlier, or affected coordination sooner.
My supervisor recommended decertification, meaning I had to re-enter training to be eligible to work traffic again. The justification was, "you didn't catch the error quick enough."
After seeing things like that, paranoia ran rampant among some controllers. More than a few controllers developed a rigid "by the book" philosophy. Follow the book to the letter, common sense and safety be damned. As a result, services and efficiency suffered dramatically.
In 2008 the culture began to change, for the better in my opinion. The FAA and NATCA collaboratively worked together to create ATSAP (Air Traffic Safety Action Program), a new recurrent training program, and revamped the previously abysmal refresher training program. Controllers who self-reported using ATSAP were protected from any Agency disciplinary or negative action, provided the actions they were involved in didn't result from gross negligence or illegal activity. If ATSAP discovered a systemic problem in a facility, ATSAP had the ability to require that facility's management to undergo refresher training for the workforce. If ATSAP discovered a systemic regional/national problem, ATSAP had the ability to help create recurrent training classes to be held in each facility.
The purpose of these and other programs was to move from a punitive culture in the FAA into a just culture, or safety culture. Instead of going after the controller, figure out if there might be a systemic problem, and tackle the problem head on. Some haven't been able to accept the change in culture, both from the management side and the controller side. It happens...but they are now in the extreme minority.