They're 52 week high? What is that exactly? Yes this was a grammar flame.
Hang on, hang on - damn autocorrects! I'm fixing it now.
In the current environment, what else could they say? Same with United. They didn't say that the customer was right. They followed the customer service strategy that I posted earlier. Here is their statement:
You are assuming that his statement is accurate.
I've had an iPhone for only four months, but I'm breathing a sigh of relief now that I've figured out how to turn auto-correct OFF!
I've had an iPhone for only four months, but I'm breathing a sigh of relief now that I've figured out how to turn auto-correct OFF!
My biggest problem was that I didn't notice it making changes, because I was looking at the mini-keyboard when they happened. Then when I proofread it, I had to struggle with the clunky editing feature.I leave it on for the entertainment value.
I have been reliably informed that service was much worse on the old starlifters before they were retired. One particularly harrowing story related their experience of boarding the aircraft in the US, then being held onboard for a day and then forced to deplane in a foreign country that was technically in a state of war. The aircraft didn't even land for them to deplane.
There was a good percentage of posts here that directly stated an airline couldn't double sell a seat.. seemed pretty relevant. Besides, what better way to get this one to the 1k club.
Yes you can do this. Once your body mass approaches a quarter ton I think you have to do it. They won't bump the second seat but you will have to wear a backing alarm while in the aisle.
How would they know it was the same person? Certainly not first/last name.. I don't recall giving up my SSN/DL last time I flew.
Yes, under certain circumstances such as a very large person or someone traveling with a large musical instrument. Check with your airline for their specific requirements and procedures. i.e. Google "Delta extra seat"
You, and your extra seat, will be treated as a party of two which can not be separated such as a parent traveling with a child.
If the older son's baording pass was still valid (depends on if he bought a separate ticket or did a same-day-change), The chance of being caught scanning the 18yr old's boarding pass as though it was his 1yr old child's BP would be low. (See my earlier posts in the thread) If I had done so, and weren't caught, the seat assigned to the 18yr old son would never have been released and assigned to another passenger.
United has already admitted that it was their fault. From your link:
There was no possibility of her being removed from the airplane when she contacted the media if the flight was over with at that point.
Little to no fault for the passenger. The airline personnel should be asking to see the boarding pass for the child rather than demanding that the child be moved to the lap. It's the whole customer service thing. I'm sure the airline appologists will quickly say that the customer has to defend the seat after it is purchased and it's the airline's right to order customers to do their bidding.
No, but the customer needs to present and/or successfully scan both boarding passes. Otherwise the seat is shown as a no-show and is resold.
From the linked article: After Yamauchi and her son took their assigned seats, a flight attendant came over and asked if she was the boy's mother.
Is it the customer's responsibility to make sure the boarding pass is scanned correctly? Is the customer qualified to operate or supervise the scanner? Why exactly does the gate agent stand beside the scanner and usually handles the boarding passes? Are the gate agents trained to verify no-shows? The customer is paying for transportation, the are not paying to have the opportunity to properly handle the airline's paperwork.
Did the customer present two boarding passes or one? Neither of us know that answer.
That's my point entirely. This is totally the airline's responsibility. Sure the passenger can speak up if the gate agent/flight attendant isn't in the "I'm in command, do what I say or you will be charged with interfering" mode. It's the old RHIPaR thing moved to the civilian world. In other words if you are going to be in charge then you better act responsibly.
