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Touchdown! Greaser!
I offered to put this question/plea for help out there for a good friend who offers educational programs for her (professional) colleagues. She has been doing this for many years and is well-respected for top-notch scientific programs and also for being of superior personal character.
These programs have in the past been advertised through print or word of mouth and then conducted in a classroom-type setting and more recently, advertised on her website and via email then I believe she has shifted to zoom-type presentations.
She says "over the past 6 months, our seminar website has been repeatedly reported to various internet authorities as a spammer and as a phisher site, and we are repeatedly shut down.
The result of these complaints is that any e-mail with my website name in it can be 'disappeared' by any ISP at any time, and our website is blocked by a number of browsers. We thought we had all of this straightened -- it took a great deal of time. And now the whole thing is happening again.
We are using the same e-mail list we have used for the past 8 years, and we add no more than 20 or so per year. We send out less than 100 e-mails per year. Our e-mail list is run through Constant Contact, and it is very easy to opt off, in case someone gets tired of hearing from us. We have never had any problems until this year.
We do not collect any personal information at all, except for attendee names -- information required by our professional board for CE record keeping. Registrants are transferred to the PayPal server for collection of payment information, and we do not have access to that info. We have never sold any list to anyone for any reason. We do not store any personal information on the internet anywhere, ever, except for our Constant Contact e-mail address list. All we keep is a hard copy of attendee sign-in lists, in case the Board ever calls.
We have never received any complaint from any person ever about privacy issues being violated. We have no disputes with anyone about anything that we know about. We sent faxes out for the first two meetings in 2013 and 2014, and one person got really mad, and left us an angry voice mail. So we stopped sending faxes altogether and took him off our e-mail list. That's the only problem I can remember.
I sure wish I knew who I have upset, and why, and what I can do to make it right. If anyone knows, please help. Today, we are blocked on Microsoft browsers and I am working to correct it. If you try to get to our website on Edge or Explorer and get a security warning, try another browser. Right now, we are fine on Firefox and Chrome."
I suggested to her that it might not be a person actively blacklisting her site so much as automation doing it. But I have zero knowledge of these things.
If someone here is interested in helping I would be grateful; PM me and I will give you the website.
Thanks
Dave
These programs have in the past been advertised through print or word of mouth and then conducted in a classroom-type setting and more recently, advertised on her website and via email then I believe she has shifted to zoom-type presentations.
She says "over the past 6 months, our seminar website has been repeatedly reported to various internet authorities as a spammer and as a phisher site, and we are repeatedly shut down.
The result of these complaints is that any e-mail with my website name in it can be 'disappeared' by any ISP at any time, and our website is blocked by a number of browsers. We thought we had all of this straightened -- it took a great deal of time. And now the whole thing is happening again.
We are using the same e-mail list we have used for the past 8 years, and we add no more than 20 or so per year. We send out less than 100 e-mails per year. Our e-mail list is run through Constant Contact, and it is very easy to opt off, in case someone gets tired of hearing from us. We have never had any problems until this year.
We do not collect any personal information at all, except for attendee names -- information required by our professional board for CE record keeping. Registrants are transferred to the PayPal server for collection of payment information, and we do not have access to that info. We have never sold any list to anyone for any reason. We do not store any personal information on the internet anywhere, ever, except for our Constant Contact e-mail address list. All we keep is a hard copy of attendee sign-in lists, in case the Board ever calls.
We have never received any complaint from any person ever about privacy issues being violated. We have no disputes with anyone about anything that we know about. We sent faxes out for the first two meetings in 2013 and 2014, and one person got really mad, and left us an angry voice mail. So we stopped sending faxes altogether and took him off our e-mail list. That's the only problem I can remember.
I sure wish I knew who I have upset, and why, and what I can do to make it right. If anyone knows, please help. Today, we are blocked on Microsoft browsers and I am working to correct it. If you try to get to our website on Edge or Explorer and get a security warning, try another browser. Right now, we are fine on Firefox and Chrome."
I suggested to her that it might not be a person actively blacklisting her site so much as automation doing it. But I have zero knowledge of these things.
If someone here is interested in helping I would be grateful; PM me and I will give you the website.
Thanks
Dave