drotto
Cleared for Takeoff
Before my dad bought his used plane right after he got his PPL, Cirrus went out of their way to arrange a test flight for him, and go over all his ownership options. Obviously, he went a different route, but their sales department is excellent.Similar to another poster's story about how he got zero attention at the mooney booth at an airport day recently. Can't find the post but that's sad. Yes you aren't going to sell a plane to every person that wants to look inside. But have some enthusiasm.
And to not get a call back? Crazy. I met a cirrus rep at an airport day back when I didn't even realize ownership would be a possibility. Just introduced myself and said, "maybe one day.." so as to be totally up front. Her response, "no worries. Want to go for a flight?" We spend almost an hour and a half up there. No strings, no expectations, just having fun in a kickass aircraft. I realize that's her job... but that's my point. That's her job. Cirrus puts that responsibility on her. And she loves it.
Mooney needs to find its own place like THAT. If you're going to attract a new owner for a 500k+ aircraft, you can't live in the past or just naively expect customers to come just because you have a few new features. You need the whole model to win over the buyer.
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