FormerHangie
En-Route
I don't really care whether or not the Chik-Fil-A kids are Christian. I do care that they're nice, they're cheerful, they're clean, they're helpful, and they seem to actually give a **** about preparing your food and getting the right order to you. That's rare, and it's why we very, very seldom do fast food even when we're on the road.
I think the reason that Chick-fil-a stores are well run is that each one of them has a proprietor whose full time job is to make sure that the store is up to Chick-fil-a standards. That, and the menu is reasonably simple.