Dave Siciliano
Final Approach
From Dr. Jack Wheeler's News letter. Quite the commentary (g)
Best,
Dave
========================================
Customer: Hi. How much is your paint?
Clerk: Well sir, that depends on a lot of things.
Customer: Can't you give me an approximate price?
Clerk: Our lowest price is our introductory special at $12 a gallon. After that we have dozens of different prices up to $199.
Customer: What's the difference in the quality of the paint?
Clerk: Oh, there's no difference. It's all exactly the same stuff.
Customer: Well, in that case I'll take your $12 paint.
Clerk: Well actually the $12 variety is only available on our website. If you want to buy it here at the store you'll be charged an additional $20 Customer Convenience Fee.
Customer: So if I go home and get it off the website, its only $12?
Clerk: That's correct sir - plus a Credit Card Usage Fee of $6 and then there's standard Shipping and Handling of $15.
Customer: What? So in other words buying online would cost me almost exactly the same as what I'd have to pay here in the store?
Clerk: I suppose so, but if you buy it here you get to use it immediately. Online purchases take ten business days to get to you - unless you pay the optional $25 Express My Paint Fee.
Customer: You've got to be kidding me!
Clerk: Well no sir, but it's academic anyway as right now the $12 paint is completely sold out in both places.
Customer: That's BS. I'm looking at shelves full of the stuff!
Clerk: Ah, but that doesn't mean it's available for sale. We sell only a certain number of introductory priced cans on any given day. Oops, look at that! It just became available again - at $17.50.
Customer: C'mon! You mean to say it went up while I'm standing here?!
There's more (g)
Full article.
http://www.tothepointnews.com/content/view/5584/85/
Best,
Dave
========================================
Customer: Hi. How much is your paint?
Clerk: Well sir, that depends on a lot of things.
Customer: Can't you give me an approximate price?
Clerk: Our lowest price is our introductory special at $12 a gallon. After that we have dozens of different prices up to $199.
Customer: What's the difference in the quality of the paint?
Clerk: Oh, there's no difference. It's all exactly the same stuff.
Customer: Well, in that case I'll take your $12 paint.
Clerk: Well actually the $12 variety is only available on our website. If you want to buy it here at the store you'll be charged an additional $20 Customer Convenience Fee.
Customer: So if I go home and get it off the website, its only $12?
Clerk: That's correct sir - plus a Credit Card Usage Fee of $6 and then there's standard Shipping and Handling of $15.
Customer: What? So in other words buying online would cost me almost exactly the same as what I'd have to pay here in the store?
Clerk: I suppose so, but if you buy it here you get to use it immediately. Online purchases take ten business days to get to you - unless you pay the optional $25 Express My Paint Fee.
Customer: You've got to be kidding me!
Clerk: Well no sir, but it's academic anyway as right now the $12 paint is completely sold out in both places.
Customer: That's BS. I'm looking at shelves full of the stuff!
Clerk: Ah, but that doesn't mean it's available for sale. We sell only a certain number of introductory priced cans on any given day. Oops, look at that! It just became available again - at $17.50.
Customer: C'mon! You mean to say it went up while I'm standing here?!
There's more (g)
Full article.
http://www.tothepointnews.com/content/view/5584/85/