I would NOT recommend this shop. Warranty is not as advertised on website (it is NOT transferable when you actually read the document), charged for shop supplies, watch taxes, billed twice for items, basic mechanic problems (damaged a brand new prop (claimed he didn't know of damage and said plane was ready for delivery) -he paid for repairs, but the time was ridiculous). List goes on and on (literally). VERY POOR CUSTOMER SERVICE - STAY AWAY. Still trying to get a transferable warranty. Will probably have to get an attorney and file a complaint with BBB.
I will second this opinion. I did have an overhaul and interior from Bruce in 2004. I was very disappointed and felt that he inflated the price greatly from what he promised. Lots of little tricks to inflate the cost. Just a couple of examples:
Complete interior redo- -for a flat rate quoted price. Then he adds $300+ for freight on the carpet needed ("it had to be dim shipped" dim = dimension). Them he added $500 for rewebbing the seatbelts!
Next, on a rebuild, most of
my components were cert and reused- -he charges a flat $2k for labor (tax exempt) and assesses sales tax on the remaining $19K, another $1700 or so. Then he adds 'shop charges', which covers rags, cable ties, misc hardware, safety wire,cleaning solvents, and misc lubricants. I think this was another 3%. He said, go to any car mechanic shop, they do the same thing.
Also, when picking up the final product, as a condition of release, the customer has to pay the final bill in cash or pre wired funds to his acct. And he then serves notice that he has no business insurance of any kind and that customer agrees to told him harmless in the event of any problems. Bruce doesnt sign any of the log books or make any entries. He has the individual A&P mechanic in his employ sign off the log. Ditto on the interior- -had a different A&P gal sign that off.
Afterwards, I sent him mutiple letters re shortcoming, complete with pics. Couldnt even get the courtesy of a reply.
The motor did make it 80o hrs prior to needing a "real" overhaul.
Overall, a terrible experience.
Also, I would be happy to post proof positive pics of his shortcomings, or offer details to any who PM me.