We don't eat at Olive Garden often, but I have always found it to be pretty decent. We actually ate there last week for the first time in a few years, and my food was quite delicious. Is it the best, most authentic Italian food, no, but it's pretty tasty IMO. The one's near hear are usually quite pleasant and have friendly staff. As far as chains go, I prefer Zio's, but OG ain't bad. I worked at Johnny Carino's in college and it's hard for me to go back.
Is it crazy that we drove 40 miles to eat there??? I'm honestly surprised that folks think it's so terrible. I guess if you live in a town where your only dinner options are Subway (located in a gas station), McDonalds (located inside of Wal-Mart), Pizza Hut, one café, and one mom and pop Mexican joint, your standards aren't all that high.