You know, we didn't make the couple miss their Tokyo flight. Common to get delays flying into ATL, the world's busiest airport. Most likely their travel agent booked the flights and there really wasn't enough ground time between the flights, to get from concourse to course, accommodate delays, etc, probably 45 minutes if I had to guess. I was saying what I would done, ME, not what YOU or anybody else had to do. Pilots don't intentionally make it inconvenient for passengers. It's airline management and the FAA who really make all the decisions. We just "fly the plane".
We fly you there safely and hopefully on time.
You need to get off your soapbox Salty.