The point I was making was that there is no need to keep your business open 7 days if you can satisfy all of your customers in 6 or 5.
My point is that although they may be satisfying their existing customers, they are NOT satisfying their potential customers -- which is another way of saying they're not growing. In fact, most FBOs have been dying a long, slow death for (at least) the last twenty years.
When a business model no longer works, you have to look at things you can change. One thing you can proactively change is your operational hours so that you are open for business when the majority of your customers are active -- and that means weekends.
In today's world, what do FBO's provide on the weekend anyway? Fuel sales? That's about 99% of their business. So why not install pay at the pump technology at the self-serve pumps and close the physical FBO on Sunday, at least? Otherwise, all you're doing is adding to your expenses, without much benefit on the top line.
True enough, and most FBOs have installed self-serve, 24 hour gas pumps -- good on them! I am more concerned about aviation's high-dollar stuff -- avionics, interiors, props, etc. -- which are mostly unavailable on weekends, or much past 5 PM.
This is pretty much an extension of my frustration with an industry that almost completely ignores the biggest aviation event in the world -- Oshkosh -- and then has the gall to complain about declining sales. In every other motorsports hobby in the world -- boating, motorcycles, and cars -- a convention that attracted 750K visitors and 12,000 vehicles would be considered a "target rich environment" for installers of every type of modification.
In the rarified world of aviation, however, all they can come up with are excuses for NOT installing (fill-in-the-blank-modification) during the show. It's simply considered "too hard" for them to do, so they don't even try to do it.
In the business world, that's simply inexcusable. It seems to me the aviation industry is trapped in a paradigm that isn't working, and is controlled by people who are unwilling to accept that fact.