KSQL going ATC Zero

Serco had the entire Western US. Maybe they’re doing the Contracting individually to Towers now instead of region, but I doubt it. This could come up more to Towers in high COLA areas
 
Why would the FAA sign a contract with a vendor who could not deliver on Day 1?

Why don’t they just stay with the current vendor, or tell the new one that they’re obligated to find controllers?
 
Why would the FAA sign a contract with a vendor who could not deliver on Day 1?

Why don’t they just stay with the current vendor, or tell the new one that they’re obligated to find controllers?
I ain’t got a clue. Musta be sumpin’ political
 
Why would the FAA sign a contract with a vendor who could not deliver on Day 1?

Why don’t they just stay with the current vendor, or tell the new one that they’re obligated to find controllers?

The contract has to be awarded before the new company can legally extend job offers. The new vendor underbid the old vendor by not including locality pay, which can be 45% of base pay or more.

If you’re going to expect me to perform the same job for $20K or more less per year, yeah; I’d walk.

That leaves the contractor trying to find someone qualified for the job who will take the job and that’s going to be hard to do because you can’t just print off a ATC certification card.

Whichever contacting officer accepted this proposal should be fired (I can say that, my wife is a DOD civilian contracting officer).

Now, the new vendor isn’t going to be able to meet the performance requirements of the contract and, after a certain period, the contract can be re-awarded and the new vendor is going to have to convince qualified applicants to apply.
 
The contract has to be awarded before the new company can legally extend job offers. The new vendor underbid the old vendor by not including locality pay, which can be 45% of base pay or more.

If you’re going to expect me to perform the same job for $20K or more less per year, yeah; I’d walk.

That leaves the contractor trying to find someone qualified for the job who will take the job and that’s going to be hard to do because you can’t just print off a ATC certification card.

Whichever contacting officer accepted this proposal should be fired (I can say that, my wife is a DOD civilian contracting officer).

Now, the new vendor isn’t going to be able to meet the performance requirements of the contract and, after a certain period, the contract can be re-awarded and the new vendor is going to have to convince qualified applicants to apply.
That's not necessarily a bad thing. I have no knowledge of the quality of staffing at this tower (I don't even know what state it's in), but I do know that it can suck to be a "successor employer" and be saddled with ****ty workers the previous contractor never got around to getting rid of.
 
SQL is San Carlos, midway between San Francisco and San Jose on the south side of the bay. It has the SQL identifier but that’s coincidence that Oracle HQ is nearby. It’s been SQL since the 50s. I’ve flown into other airports with SERCO towers, never had any problems. Sometimes the contract controllers are scooped up by FAA.
 
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I've seen several Youtube videos of controller(s) at SQL being unprofessional jerks, and local commenters reporting that such things are pretty common there. With the proviso that such anecdotes can never reflect the whole reality, maybe the place would be better off without ATC?
 
I've seen several Youtube videos of controller(s) at SQL being unprofessional jerks, and local commenters reporting that such things are pretty common there. With the proviso that such anecdotes can never reflect the whole reality, maybe the place would be better off without ATC?

When Ive been there it seem very busy. And without a tower enforcing the restricted noise abatement procedures it won’t be long before the residents (mostly rich) start complaining.
 
I ain’t got a clue. Musta be sumpin’ political
Not likely in the sense of politics that most people know.
There could be some "old boys network" influence going on to change the contracting rules for how proposals are scored; but this seems unlikely.
Most likely in my dated opinion (I left federal contracting a dozen years ago, but still have friends in it), a new contracting supervisor who knows nothing about aviation said WTF, why are we giving more weight to technical merits versus price. Go with lowest price. So, new vendor wins the contract.

Under Federal rules, FAA will have to wait until the new vendor fails before issuing a new contract to someone else.

Last time I did some consulting for the FAA (some minor IT work), FAA had a lot of contracting actually outsourced to GSA. If this is still the case, this could very well be a screwup by GSA focusing on price.

Tim
 
Never been to SQL but I have seen some terrible ATC comms on YT. The one controller there was a pain to deal with based on YT videos.
 
Did a bit of research. Robinson (RVA) was one of 4 vendors awarded off the contract. RVA was awarded areas 3, 6, 8, and 10. You can see the map and towers here: https://govtribe.com/file/government-file/fct-section-j-attachment-j-4-fct-tower-map-2024-dot-pdf

SQL is one of a couple dozen or so FCTs spanning parts of SD, NE, OK, CO, NM, AZ, NV, WY, UT, and CA.

Until RVA starts having the same problems elsewhere, I suspect this is a localized issue. The initial period of performance for the contract is 14 months.

It’ll be interesting to see how this shakes out.
 
JMHO, but some things should not be privatized.
Not really privatized; it's a government contract. Everything about it is controlled by the contract, which was approved by the contacting officer and agency. It's unlikely this was a surprise.
 
When Ive been there it seem very busy. And without a tower enforcing the restricted noise abatement procedures it won’t be long before the residents (mostly rich) start complaining.
The airports I've flown that had noise abatement procedures, I wouldn't exactly call tower's involvement as being "enforcing". Granted, they do help with compliance but I've seen other pilots violate without any mention or repercussion.
 
Under Federal rules, FAA will have to wait until the new vendor fails before issuing a new contract to someone else.
I'm not disputing you that there must be a breach for the contract to be re-awarded, but there is ample private sector doctrine covering anticipatory breach. Admittedly, I'm not yet neck deep in this stuff.

Brilliant that the KO overlooked the whole "ability to perform" part of the evaluation.

Oh, and there is no way the winning vendor could have "forgot" locality pay, especially in the SJ valley. They simply undercut the existing cost structure by 20%, planning to pocket the other 25%, while (wrongly) assuming enough existing staff would just lump it. Good show, chaps! I hope the winning bidder had to post a performance bond.
 
Seems like "ATC zero" ought to qualify as a breach of the contract.
 
Seems like "ATC zero" ought to qualify as a breach of the contract.

Depends on what the contract says. If the performance measurement is aggregated at the area level, the needle may not even move.
 
Never been to SQL but I have seen some terrible ATC comms on YT. The one controller there was a pain to deal with based on YT videos.
In recent years, there was a dramatic increase in quantity and quality of staffing at the tower. Sounds like it was too good to last.

I don't know what the criteria are for deciding whether a tower should be FAA or contract. The traffic levels at SQL have been high for the 33 years that I have been a pilot, so it makes no sense to me for SQL to be contract.
 
...

Under Federal rules, FAA will have to wait until the new vendor fails before issuing a new contract to someone else.
...

Tim

nitpicking alert:

it's not quite that cut-and-dried. There are likely termination clauses in the contract, including a termination for convenience clause.
 
In recent years, there was a dramatic increase in quantity and quality of staffing at the tower. Sounds like it was too good to last.

I don't know what the criteria are for deciding whether a tower should be FAA or contract. The traffic levels at SQL have been high for the 33 years that I have been a pilot, so it makes no sense to me for SQL to be contract.
At one time (probably in that same 33 years ago range) I was told that an airport that was busy enough to go from uncontrolled to controlled had to have parallel runways to qualify for a federal tower.

Sounds kind of ridiculous, but I suppose they have to make a cutoff somewhere, and it’s no more random than anything else.
 
At one time (probably in that same 33 years ago range) I was told that an airport that was busy enough to go from uncontrolled to controlled had to have parallel runways to qualify for a federal tower.

Sounds kind of ridiculous, but I suppose they have to make a cutoff somewhere, and it’s no more random than anything else.
Palo Alto (PAO) is single runway, and has had an FAA tower for a long time.
 
Not a good look right now to have a bunch of newbies (or nobody) managing traffic in the approach path of a major international airport (SFO)...
 
Stupid question.... What's the actual purpose of a contract tower like this if the new company just uses the same people? Knowing nothing about the inner working, they just seem like a middle man.
 
Not a good look right now to have a bunch of newbies (or nobody) managing traffic in the approach path of a major international airport (SFO)...
Controllers won’t be working on their own unless they’ve completed training. A different company managing them doesn’t mean they’ll be a bunch of newbies.

San Carlos isn’t exactly in the approach path to SFO.
 
I'm not disputing you that there must be a breach for the contract to be re-awarded, but there is ample private sector doctrine covering anticipatory breach. Admittedly, I'm not yet neck deep in this stuff.

Brilliant that the KO overlooked the whole "ability to perform" part of the evaluation.

Oh, and there is no way the winning vendor could have "forgot" locality pay, especially in the SJ valley. They simply undercut the existing cost structure by 20%, planning to pocket the other 25%, while (wrongly) assuming enough existing staff would just lump it. Good show, chaps! I hope the winning bidder had to post a performance bond.

This is public sector, legally to prevent obligations of funding which has not been authorized, it usually problematic to start working on a new contract before the current one is terminated. Now, there are all sorts of caveats to this. Such as the KO could instead of terminate immediately could provide some warning and terminate in 30 days or 60 days.... All depends on the contract.

Not a question of overlooking the ability to perform. Generally the vendor has to prove ability to perform to qualify for the contract which normally requires past performance. Now, there are exceptions, and this might be one. Unless you are helping to make the sausage, I mean the contract, you really have no clue just guesses.

In terms of the winning vendor, the proposal and significant parts of the contract are usually private and not released. For all we know, the new company did included locality pay with the FAA, but did not offer it to the employees since they wanted a larger profit margin. As a general rule, and this is good for industry but bad generally bad for outside pundits to comment on the details of what is going on.

Tim
 
Stupid question.... What's the actual purpose of a contract tower like this if the new company just uses the same people? Knowing nothing about the inner working, they just seem like a middle man.
Well, the benefit to the gov't is obvious: They want a service provided per the requirements in the contract. Not doing the work in-house means the gov't doesn't carry the overhead of hiring and managing the personnel to do the job, etc. (For other contracts, they may also not have to carry the overhead for training, physical equipment, etc.)

Another benefit is in having flexibility to change the size of a workforce for a task. As Trump and Musk may be about to find out, it's not trivial to just fire most gov't employees. There's a process to be followed. But contracts give the gov't opportunities to "quickly" and substantially revamp how a function is staffed, or whether the function is staffed at all, since all contracts eventually expire. There are various options when contracts run out...extensions, requesting new bids for the same contract terms, requesting new bids after making changes to contract terms to increase or decrease the scope of work, or opting not to issue any new contracts at all.

It's not uncommon for a workforce to transition from one company to another when an ongoing task gets transitioned to a new contract. Sometimes, companies change business focus and opt not to re-bid, guaranteeing that another company will take over. Sometimes, another company will provide a more attractive bid (not always lower price, but in some way perceived to be better performance or value by the gov't folks evaluating the bids).

So how do companies handle that contract transition? Sometimes, the new contractor will have their own trained workforce (think a construction company, for instance). In those situations, it's "out with the old contract employees and in with the new". But sometimes, the service being performed is highly-specialized, like ATC. In those cases, it's typical for the existing employees to be offered jobs by the new company, and if they accept, they just get a "badge swap"--they were Amalgamated, Inc. employees on Friday, and become Synergy, Inc. employees on Monday. They might have different benefits, different company policies, and different pay with the new company, but they'll likely have the same job (at least at first, to ease the transition).

Most of the time, that process works well, or at least "okay enough". Companies bidding on contracts do a lot of work to ensure they can make a profit if they win, and if they know they need the existing workforce to get the job done, they know they're going to have to provide them with competitive compensation to retain them. And if a company puts in a lowball bid that doesn't make any sense, the gov't is not going to blindly award the contract because they'll know the bidder is unlikely to be able to fulfill the terms.

So it's a little bit surprising to me that this situation is happening. I'm sure there's more to the story that we're not privy to.
 
nitpicking alert:

it's not quite that cut-and-dried. There are likely termination clauses in the contract, including a termination for convenience clause.
Agree, there are usually multiple outs. I have never seen a Federal contract with a convenience clause though; but there is often a way around it. e.g. the KO could for example remove all assigned tasks, but the contract stays open until it finishes...

Tim
 
Agree, there are usually multiple outs. I have never seen a Federal contract with a convenience clause though; ...

Tim

fwiw - I've never seen one without it. Perhaps it's a USAF or DoD thing or maybe just an ESC thing.
 
It seems to be an assumption by many that the controllers were being correctly paid, and now are being underpaid. That may not be a good assumption.
 
Stupid question.... What's the actual purpose of a contract tower like this if the new company just uses the same people? Knowing nothing about the inner working, they just seem like a middle man.
Expense and accounting management, primarily labor expense and accounting. From an accounting perspective, a federal employee is accounted for as at an all-in labor rate, to include comp and benefits thru retirement.

On the expense side, a contract vendor is not required to offer benefits nor account for a lifetime of paying those benefits outs. Direct comp for a contract employee may be higher than an equivalent federal employee, but doesn’t get anywhere near the benefits.

There’s other reasons too, but those are the big ones.
 
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