How is it possible that NASA didn’t mandate a single spacesuit design and common interface for the capsule? This seems like systems engineering 101
Seems logical, but I'd want to see the history behind it.
It may be that SpaceX had already developed their suit, and were unwilling to change the design to accommodate a competitor. Similarly, SpaceX may have patented its suit interface, and was unwilling to let Boeing use it for free, and NASA wouldn't force Boeing to pay the licensing fee.
Space suit design is waaaay outside my experience (other than the original Space Station proposal in the '80s, I never worked a manned program). But here's some quick analysis of the interface issues.
1. Mechanical. It has to fit in the seat, and allow the wearer to rise from the seat and make their way to the hatch without assistance. It also has to accommodate the safety harness. If part of the harness is built into the suit compatibility issues may arrive.
2. Visual. The suit needs to allow the user to see the entire panel in front of them without repositioning. So a suit that goes into a spacecraft with a thin vertical display won't be compatible with viewing a panel that's wide and horizontal. There's also issues with the visor materials being incompatible with the displays, such as a polarized visor that can't handle certain digital displays.
3. Power. All the unmanned systems I worked on had 28V power, but if the SpaceX and Boeing systems were designed for different power, the appropriate converters would be necessary (and a possible failure point).
4. Communications. It may not be just a "headset plug"; wireless systems are all the rage, now. One ship using a wireless system while the other using a wired one would make the suits incompatible.
5. Heating/cooling/air pressure. Not only would this have to be compatible across the two spacecraft, the connectors would have to be located in the same place, as well. Depending on the spacecraft design, this might be part of the issue.
6. Waste disposal. Similar to the heating/cooling/air pressure issues. If one design expects women astronauts to be catheterized, and the other uses Depends, then you've got a disconnect (literally). If an astronaut doesn't know how to catheterize herself.....
None of these issues are unsolvable, given time. There may not have been much time, and, depending on what technology the companies were using, they may have resisted changing designs that were already under development.
The other issue involved in the Starliner astronauts using SpaceX suits. I suspect they haven't had any training. This is remote learning in a big way....
Ron Wanttaja