That was it. There was so much uproar afterwards that it became difficult to know what was a valid criticism. Something like an election in the USA.
Yeah the controversy did obscure the point that either side has been making. I stand by my previous statements.
I had a class last fall that had two interesting Wiki issues. One ended involved me personally and the other a classmate. Hers first as it is funny.
We were testing some references services in public libraries. We were assigned to a library to go in, under cover, and ask a question that we already had the answer to and knew where the answer could be found. My classmate went into Chicago Public Library and ask for some biographical information about Max Adler. He was a prominent local businessman who was also a philatropist, the Adler planetarium is named after him.
The person at the reference desk went straight to Wiki, printed out the page and handed it to my classmate. She then restated her question, the purpose and that she need authoritative sources. The reference person told her "wiki is authoritative and good enough' then refused to help her anymore.
The wiki article had a few lines in it about Max Adler like his date of birth, death, that the planetarium was named after him. The best part was that the last line of the entry was "Peace Out Peeps." No sources were listed for the info. Would you trust any of it? I wouldn't.
My experience was similar. I needed a list of the Roman Emperors of the Julian-Claudio dynasty, their dates of rule and places of birth. These are the big name emperors BTW, most everyone could name them off the top of their head if they had even listened to TV.
The list BTW is
Ceaser Augustus
Tiberius
Cladius
Nero
I knew almost all of that info was on Wiki, but the test was would they go there or to the online database that the particular library had paid for.
My question was not even attempted to be answered. The person told me all of that stuff could be found on line and that she would let me sign up for the use of a public computer.
It was a half service fail.
I told her I had my own computer and would she help me to find it once I logged on. She said she would find me a book, used the OPAC to find two books and gave those to me.
The net result was that I got my answer but the service was not up to standards. In this case even the Wiki answer would have been better and quicker. It was obvious that the desk staff and management needed some additional training on the features in the library that the tax payers were putting up big bucks to maintain. Which I am told they got.
BTW the point of all of this was to ask the question, how are people seeking information, in a library or online, and are they getting what they need when they ask.