I would say that is pretty close, and then of course the ignorance of the general public overall, seems these days everyone is an expert on things they know nothing about and are the first to tell you what is wrong about it. You don't know whether to politely educate them, just ignore them, or choke slam them. We fly on chartered 737's every week for work out of a smaller regional airport here (JQF) and it blows my mind how many passengers critique the landings or even approaches EVERY DANG WEEK (granted we have had a couple rough ones over the years but its a smaller field for that plane). "We're comin' in too hot!", "We are way to high", "There were way too many of those little blue lights before we landed!" A couple years ago had to actually go around, and oh dear. This guy's wife lost it, "OMG, what just happened, this is so dangerous, I am complaining and never flying on this plane again!" All I could think of.....