Ghery
Touchdown! Greaser!
- Joined
- Feb 25, 2005
- Messages
- 10,944
- Location
- Olympia, Washington
- Display Name
Display name:
Ghery Pettit
Not always the best, IMHO.
I was president of the US office of a German company some years ago. With a business class ticket fom ORD to FRA one night my Lufthansa flight had an eqipment change, and the seat assignments had to be redone. In those days there were still smoking seats, and Brunhilde at the counter gave me one. I looked her in the eye and said "this is not what I booked, and it is not what I want." Basically she responded in a very Germanic way, take it or leave it.
Well I took that flight, but immediately moved all the company's transAtlantic business to American.
Lufthansa's attitude that nigHt cost it hundreds of thousands of dollars, and I've got a lifetime American platinum AAdvantage card.
I remember an LAX to FRA flight in business class on LH back in the days when they had smoking and no-smoking sections. The smoking section was the front of the cabin and no-smoking was the back. I had a seat in the first row of no-smoking and there was a solid wall of smoke coming over the seat back in front of me the whole flight (or so it seemed). I don't blame you for switching.