When my 15 year old GE fridgde/freezer failed, I called GE and 3 days later a uniformed gentleman with a van that says 'GE' on the side came and fixed it. Took maybe an hour with parts he had on the truck. He was nice enough to vacuum and brush the coils in the process, gave me a reasonable bill and refused any tip on top of that.
Contrast that with Electrolux/Fridgidaire. This is a new fridge/freezer unit purchased this february. It had the features we were looking for and fit in with the decor of the rest of the kitchen. The ice-maker in that thing never worked. We are now up to service visit #8 by 3 different independent appliance companies sent by electrolux service. They have replaced every part in the icemaker/water filter and it still doesn't work. It looks like my credit card company is going own that refrigerator pretty soon.
Contrast that with Electrolux/Fridgidaire. This is a new fridge/freezer unit purchased this february. It had the features we were looking for and fit in with the decor of the rest of the kitchen. The ice-maker in that thing never worked. We are now up to service visit #8 by 3 different independent appliance companies sent by electrolux service. They have replaced every part in the icemaker/water filter and it still doesn't work. It looks like my credit card company is going own that refrigerator pretty soon.