it's about three months until our trip, and I get an email from JetBlue telling me to call their customer service number. After a 15 minute wait, someone comes on and informs me that the last leg of our trip, which will be from BOS -ATL has been canceled and that we need to rebook. OK, I ask, what do you have? The international flight we're starting with leave KEF at 5 PM and arrives in BOS at 6:50, and there are no JetBlue flights that will get us anywhere close to ATL that evening. The rep offers me a sleep deprivation special, leave KEF three hours later, arrive in JFK around 10 PM, wait for a 7 AM flight in the airport. Gee, thanks but no thanks. Other that that, all they can offer me is to cancel everything and get a refund. No, that's not going to work, I have paid for hotels in Iceland and we have scheduled days off work. What I finally wind up doing is accepting a 9:30 AM flight out of BOS the following morning, and we're just going to get hotel rooms and spend the night in Boston. Of course, our dear friends at JetBlue have no intention of helping with the added cost so I'm out $500.
I've never flown JetBlue before and I don't intend to ever again. As far as I'm concerned, they're JetBlown it.