Is This Hotel a Jerk?

Captain

Captain

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So, I stayed at the Hyatt Place Long Island. Company wasn't sure if I was going to fly that day or not so they asked that I get a late checkout. Okay, so at around 10:00 in the am I coordinate with the front desk and we agree to a late checkout at 1:00pm and after that a half days rate until 6:00pm. Great, I tell the company.

I'm back in my room and around 11:30 a maid walks into my room. I guess she knocked first but I had headphones on and didn't hear. Grrrr. My bad I guess, I should have thrown the latch. I did have the 'Do Not Disturb' sign out and a quick check with the front desk would have confirmed my late checkout.

So then around noon I get word from the company that I'm staying another night. So I re-up the room and specifically tell the front desk that I don't need any room service and to instruct housekeeping accordingly and also relayed the story of the maid entering my room before. "No problem" she says.

Then, at 1:15'ish, I'm sitting on my bed and hear a knock followed by, "Housekeeping". OMG, I know the 'Do Not Disturb' sign is still out there. I get up and as I'm walking to the door it swings open and there's another maid...in my room. I really gotta get in the habit of throwing that latch.

She apologises and backs out of the room and I notice my 'Do Not Disturb' sign is missing. I ask where it is looking around and she says she doesn't know. Then I see it...it's right there in her hand between some papers and a clipboard. I tell her I see it right there and she claims it's not it and offers to let me read the paper as proof. Whatever, she's caught in a lie.

Look, I should have latched the door. But twice in 3 hours a stranger walked into my room with a 'Do Not Disturb' sign displayed. The first time a late checkout had been arranged and the second another night had been paid for with explicit instructions to housekeeping to stay out.

In my mind it's worse than if I just walk into your house. If I just open your front door and walk in uninvited then I've invaded your living room. A hotel room is your living room and bathroom and bed room all rolled into one. People do very private stuff in those rooms and I feel like a major breach of privacy has occured.

So...Is This Hotel a Jerk or am I over reacting?
 
Bring a large dog with you. Word will get around. ;)
 
My dad caries a sign with him that says "Do Not Disturb" in another language and a roll of tape to affix the sign to the door. He posts it on the hotel door before he goes to bed hasn't had many problems since. Worth a try.
 
HPNPilot1200 said:
My dad caries a sign with him that says "Do Not Disturb" in another language and a roll of tape to affix the sign to the door. He posts it on the hotel door before he goes to bed hasn't had many problems since. Worth a try.
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I'm guessing the "other" language isn't Finnish. :dunno:
 
Is this really the biggest problem you're faced with in your day-to-day dealings with the human race?

:confused:

Make a complaint, get a ticket from the manager for a free drink, move on...
 
Fiancé has worked as a hotel maid.

Considering the crap they walk in on (picture a 300lb dude waiting naked for the maid) move on with life.
 
When the people in the room next door to me are loud and keep me awake, I make sure I remove their do not disturb sign the next morning. I've also hung out DND signs when I left the room because the maid did a bad job and I wanted to make her wait around all day.

There's a latch. Use it.
 
Throw the d*** latch and chill

And no, the hotel isn't a jerk.
 
Jeff Oslick said:
Is this really the biggest problem you're faced with in your day-to-day dealings with the human race?
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No, it gives him something to talk about when he's waiting around. :)
 
Wow... Cameron, there seem to be nothing but jerks in your life. You're going to end up dying an early death because of them. You need to chill.
 
Captain said:
So...Is This Hotel a Jerk or am I over reacting?
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I vote for over reacting. First, I don't know why the hotel is a jerk, what did they do wrong? And the maid is most likely (although not certainly) not the sharpest tool in the toolbox and may lack the "english proficiency" language on her Maid's Certificate.

Throw the latch.

-Skip
 
So, that's what you're calling them now, "Maids".

Right.........
 
So what? A maid (housekeeping staff member) can only be Hispanic and speak Spanish? Y'all racist. The maids in question were American with English as their primary language.

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Break
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Okay, I've changed my tune a little. I do blame the hotel and not the maid as the hotel sets policy. I think the policy should be if there is a DND sign on the door the front desk should be contacted before knocking or entering.

BUT...I did fail to secure the latch and that would have fixed the issue both times. So thank you PoA for showing me the other side of it and I do realise it's pretty small in the grand scheme of things.

To the guy who's always amazed I only meet jerks...dude, I don't think you get it. It's pretty obvious and I've spelled it out before. If it makes you crazy then simply don't read them. I go out of my way to put the label right in the thread title.
 
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Captain said:
To the guy who's always amazed I only meet jerks...dude, I don't think you get it. It's pretty obvious and I've spelled it out before. If it makes you crazy then simply don't read them. I go out of my way to put the label right in the thread title.
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Simply expressing concern for your blood pressure. Sorry - won't let it happen again.
 
Well thanks. Putting my friends and positive experiences wouldn't make for a good 'is this guy a jerk' thread.


'A good friend of mine who plays poker with us on Fridays just invited me to his wedding. Is that guy a jerk?'

See? It doesn't work.
 
Captain said:
Well thanks. Putting my friends and positive experiences wouldn't make for a good 'is this guy a jerk' thread.


'A good friend of mine who plays poker with us on Fridays just invited me to his wedding. Is that guy a jerk?'

See? It doesn't work.
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It could work, but grammatically it's two separate thoughts. You might have meant to say "Is that guy a jerk for inviting me to his wedding?"
 
The "Captain", and "Sac Arrow" need to collaborate on a thread. I enjoy both posters immensely, and can only imagine what that would be like.

Let's see, thread title would be :confused:

:D
 
I wonder if having too much time to think about life's daily events, along with a lot of time in thinner air, and perhaps the hours of daily boredom while waiting for your airplane to take you someplace......I wonder if this combination could cause one to have a tendency to magnify life's daily events into unrealistic proportions?

Another thing that I've often wondered about is how come bus drivers, for the most part, are obese? I attribute this primarily to having a job where they sit all day, every day. If that is true.....why are pilots not big fat slobs as well? For the most part, they seem downright skinny in comparison.

One dilemma after another.

-John
 
John Baker said:
I wonder if having too much time to think about life's daily events, along with a lot of time in thinner air, and perhaps the hours of daily boredom while waiting for your airplane to take you someplace......I wonder if this combination could cause one to have a tendency to magnify life's daily events into unrealistic proportions?

Another thing that I've often wondered about is how come bus drivers, for the most part, are obese? I attribute this primarily to having a job where they sit all day, every day. If that is true.....why are pilots not big fat slobs as well? For the most part, they seem downright skinny in comparison.

One dilemma after another.

-John
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Okay, maybe you're right about the 'too much time to ponder' thing. But the thinner air is crazy. My plane holds a 9.0 PSID. That means I take sea level up to the high 20's and even at FL410 I'm only looking at a 6,000 foot or so cabin. If that's an issue then DenverPilot has some s'planin to do too.


: )
 
I'm oxygen deprived all the time. I'd be a genius if I weren't.

Proof: I got smarter in Nebraska.

Who does THAT?! That "N" on the football helmets stands for "Nowledge". ;) ;) ;)
 
Dart said:
Not enough info to deduce if he is a jerk. You know him better, is he?
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Well, he did wreck my '77 Mustang and crash my PA-28. But the Mustang was wrecked when he pulled into a crosswalk and a jogger jumped on the hood and the Cherokee was crashed when he took a reverse high speed too fast...so, I guess it's not his fault.
 
Captain said:
Well, he did wreck my '77 Mustang
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Yeah, but... no great loss. :)

(We had one of those too, a nice little Ghia that was our very first "married" car. Did not survive being T-boned by a big-ass Malibu.)
 
Captain said:
Okay, I've changed my tune a little. I do blame the hotel and not the maid as the hotel sets policy. I think the policy should be if there is a DND sign on the door the front desk should be contacted before knocking or entering.
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I'm sure the policy of the hotel is precisely as you describe.

Here's how we have always handled it at our hotels: When we have a DND sign displayed, our housekeepers are instructed to skip the room, period. They are then instructed to check the room periodically.

If, at the end of their shift, the DND sign is STILL displayed, they slide a laminated card under the door, saying "We're sorry, we tried to clean your room today, but your Do Not Disturb sign was displayed.", blah blah blah.

They then inform the front desk of this turn of events, so that they aren't blind-sided when the guest yells at them later on because no one made their bed.

What's especially fun is when the husband tells the housekeeper "Nope, we don't need anything done today" -- and then leaves for a round of golf. Mid-afternoon, his wife will be standing in our lobby, loudly demanding to know why no one has yet replaced the towels. :dunno: :lol:

So, to answer your question, no, I don't think the hotel is a jerk -- but their housekeepers could use more training. This is ALWAYS the biggest challenge in hotels, since this essential job is low paying, hard work, and high turnover.
 
I think some people take these 'jerk' threads too seriously and miss the 'spirit' behind them.
 
Did I tell you about the time I reserved a room at Gaston's for the fly-in? I was weathered out, so I called to try and cancel. They said that they would rent it out to someone else, if they could. On the Gaston's thread here, posters complained that there were no rooms available that night and they had to bunk elsewhere. But the next day, Gaston's said that no one wanted my room and I still had to pay. :mad:
 
ApacheBob said:
Did I tell you about the time I reserved a room at Gaston's for the fly-in? I was weathered out, so I called to try and cancel. They said that they would rent it out to someone else, if they could. On the Gaston's thread here, posters complained that there were no rooms available that night and they had to bunk elsewhere. But the next day, Gaston's said that no one wanted my room and I still had to pay. :mad:
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Now that, I would have refused. They had made you a deal, and you had proof (on the board) that they were full, therefore your room must have been rented.
 
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