Wait, what? They still haven't fixed all the major bugs introduced in 8.0 and they are already releasing more bugs ... errrr ... features?
This will go over well with the end users.
If you can find a software company that isn't doing this nowadays, let me know. It's pretty much par for the course for the entire consumer side of the IT industry and getting there for the commercial side.
The Internet has created a world where "continuous deployment" is a real thing and Development Managers want to do it. Find a bug, assign someone to fix it, it's done twenty minutes later, it passes some automated tests that are constantly revamped to test what broke yesterday, not today, and it's pushed to the servers immediate or to the download severs in the case of updating apps or devices.
I'm amazed Apple even has announced release dates anymore. The device manufacturers are the only places really left doing this.
The result isn't good. But there's no money / incentive system tied to the developer's wallet if they botch the update and need to do another one. They just do the other one a couple hours later.
We're all never-ending beta quality software testers now, paying software rental fees to do it.
If you have a Genius appointment, I believe that you can check in with any store employee. From there, you can wander around the store and the Genius will find you when it's your turn. At least that was the procedure the last time I was at an Apple Store. I didn't particularly care for that procedure, as I thought it was a bit unclear and disorganized, but it seemed to work.
I remember when the Genius thing used to bother me. Once you figure out you need that appointment and they're required to service a certain number of people per hour, and it's all part of an assembly line system, you just go in early and look for whoever is going to be working your problem and ask them if it'd help if you set up camp somewhere.
They usually point and grunt and you park it there and get the iThingy ready to show them the problem.
Speeding up their time with you will make them your best friend and I've gotten all sorts of goodies and good will out of that. Free stuff, replaced stuff when I wasn't there for that, etc. knowing how their system works and how much pressure they're under to meet a quota really gives you a leg up. One guy was like, "Thanks for having that ready to show me and how to reproduce it. Hey by the way, see this hairline crack bear your charging port? (I'd never even noticed it.) That looks like a factory defect to me. (I'd dropped that phone a hundred times.) If you don't mind restoring from your backup at home, (always show up saying you have a full backup of anything they're going to muck with - and you're fine reloading it yourself from backup - that's their number one waste of time) I'll just grab you a new (refurbished, but who cares) phone from the back and activate it for you." (Fine by me! Thanks!)
