When I bought my wife's car, I knew exactly what I wanted. Several dealerships in town had close, but not it exactly. I had made a good deal with one on the close-but-not-quite car, but it actually had a few options I didn't need. So I made one last-ditch attempt and called all the local dealers and told them, this is what I want, and this is what I will pay. One salesman put me on hold, came back and said he had one just like that, and he thought we could deal. I ran right out to the dealership, pulled up, and he gave me the, "I'm with another customer, but here are the keys to that green one, take it for a test drive, and I'll get them to pull around the one you want." Of course when I got back to the dealership, it was, "Oh darn, we don't actually have the one you want, but what do you think about the green one?" I let him have it right there on the sales floor. And then I demanded to talk to the sales manager. I told the manager that I'd walked another deal and driven across town because his salesman had lied about their stock. He looked me straight in the face and said something like, "Well he got you here and that's his job."
I **** you not, after yelling at this guy in the middle of the dealership, he still followed me all the way to my car with the "oh, don't leave, we just started talking, don't you want the car?" horse****. I see that the dealership has changed names and still has an 'F' rating with the BBB.