FedEx strikes again...
- Thread starter Half Fast
- Start date
Youll have 3 months of exceptions before you see it.
Blackstone had to change their packaging because they kept getting samples stuck in the USPS's sorting machines. My last oil sample had a weird back and forth between Indy and Ft Wayne but it resolved itself before I had to call someone. Good times.
Doug Reid
Cleared for Takeoff
My front porch seems to be the dropping off point for my neighborhood. Every day I get packages for all my neighbors..Amazon, UPS, USPS, FEDEX.
A few weeks ago, I heard a noise only to find my entire front porch covered with bags of groceries from Walmart...not my order....milk, frozen foods, etc. I was able to catch delivery person before they left my driveway.
A few weeks ago, I heard a noise only to find my entire front porch covered with bags of groceries from Walmart...not my order....milk, frozen foods, etc. I was able to catch delivery person before they left my driveway.
Doug Reid
Cleared for Takeoff
While I am ranting...I sent a GNS430 for repair to Bevan in Kansas last year...the radio weighed 7 lbs and the box might have weighed 10-12 with packing materials. Round trip UPS insured was $200...ouch !
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SoonerAviator
I bought a single brake rotor for my mountain bike which shipped USPS 2.5 weeks ago from Florida. Tracking showed it made it to their facility a day or two after I placed the order and then went radio silent since then. It mysteriously shows to be delivered today by 8PM. Something that is about the size and weight of an audio CD can't make it through USPS without getting tied up for weeks with no update in tracking info. FedEX will show me where the truck is on its route the day my package is to be delivered, lol.
jesse
Touchdown! Greaser!
I used Fedex in May of 2022 to overnight an earnest deposit check on a home I was purchasing. According to the Fedex tracking, the check is still sitting at their Memphis hub. I never was able to get Fedex to locate the check or refund me for the overnight shipping I paid. I haven't used them since.
And now (quoting Paul Harvey), the rest of the story...
So when I finally got everything handled and my sample ulitmately made it's way to AvLab, I sent AvLab the FedEx contact info I posted in #33 above in case they had another customer in a similar situation. Turns out they did.
Last week I had a great phone call from Jim at AvLab to say "Thanks" for the help. He contacted FedEx with a shipping # on behalf of another customer whose sample was stuck, and mentioned that there might be more. He suggested there could be "detrimental results" to the aviation industry when these samples were lost or delayed and asked for assistance.
That email appears to have set off a firestorm at FedEx. There was a flurry of emails from the executive offices to minions, from minion to minion, and from facility to facility. As of the time AvLab called me, they had received over 700 samples that were previously stuck and were expecting as many as 1000 more yet to come. Jim said the lab is a bit swamped at the moment, but that's a better problem to have than PO'd customers.
So today I received a wonderful package from AvLab containing a gracious letter (pdf below) and a beautiful AvLab jacket from Port Authority.
I love happy endings, and now you know (Paul Harvey dramatic pause) the rest of the story!
View attachment 116621
Delivered by FedEx, of course?
Surprisingly enough, yes. Of course, if AvLab succeeded in making FedEx pay for it,.....