Ted
The pilot formerly known as Twin Engine Ted
- Joined
- Oct 9, 2007
- Messages
- 30,006
- Display Name
Display name:
iFlyNothing
As some of you know, our 310 has an Aspen that was installed in August of 2011.
When I was somewhere south of Cozumel en route to Belize near a point where there was no radio contact and no places to land. Generally considered a bad place for something bad to happen.
And with a "poof" of smoke, the Aspen quit. Screen went black, no more feed to the autopilot. My first thought was "Well, that wasn't exactly what I was hoping for."
After turning off the unit and pulling the breaker, I made sure there was no fire in the cabin. Being a veteran of Lucas electrical systems, I know that when wires release their magic smoke that actually conducts energy, they stop working, so I figured there was no point in messing around with the unit anymore.
About 2,000 miles later when I got back home, I called the avionics shop that had done the instal and talked to them about the problem. He said he'd never heard of one giving up the ghost with a little smoke cloud and that really surprised him. Overall, he said he hasn't seen many failures and has seen them to be reliable units. My personal feeling is that the unit overheated. It was very hot in the cabin. I was very warm despite having all the shades closed, cling-tints shading me, light clothing, and having my boots off. I also had the full avionics suite going - 530W, radar, transponder, #2 Nav/Com. So, there was a decent amount of heat behind the panel. I don't think the unit should have failed under these conditions (it certainly was still well within DO-160 requirements), but it did. Maybe there was a defect in the unit.
Anyway, the avionics shop submitted a warranty claim to Aspen, who quickly drop-shipped a rebuilt unit to me to have the local shop install. It takes all of about 5 minutes to change out - a pitot connector, a static connector, and then the 25? pin connector with two allen keys holding it in place. Very convenient to be able to do locally without having to fly to the avionics shop. They even included the pre-paid FedEx label for return shipment, so the dead unit is heading back tomorrow.
The rebuilt unit even has the newest firmware installed, which has benefits of slightly larger text in certain areas, and I've heard is supposed to help the unit run cooler. Next month when the plane goes to the avionics shops for a couple of new goodies, we're going to add a cooling fan to help the units back there. I think this should help the situation for all of the electronics.
Ideally, parts in our planes should never break, especially after only 15 months and ~300 hours. Two friends of mine who have Aspens in their planes (including one of the first adopters) have had zero problems with them whatsoever. I know Steve is at the opposite end of the spectrum, and so far I suppose I fall somewhere in the middle. What impresses me more is the customer service when a failure happens. I think Aspen handled it well, and I appreciate the fact that the unit is so easy to change out.
Maybe I should buy a spare unit and keep it in the plane with me.
When I was somewhere south of Cozumel en route to Belize near a point where there was no radio contact and no places to land. Generally considered a bad place for something bad to happen.
And with a "poof" of smoke, the Aspen quit. Screen went black, no more feed to the autopilot. My first thought was "Well, that wasn't exactly what I was hoping for."
After turning off the unit and pulling the breaker, I made sure there was no fire in the cabin. Being a veteran of Lucas electrical systems, I know that when wires release their magic smoke that actually conducts energy, they stop working, so I figured there was no point in messing around with the unit anymore.
About 2,000 miles later when I got back home, I called the avionics shop that had done the instal and talked to them about the problem. He said he'd never heard of one giving up the ghost with a little smoke cloud and that really surprised him. Overall, he said he hasn't seen many failures and has seen them to be reliable units. My personal feeling is that the unit overheated. It was very hot in the cabin. I was very warm despite having all the shades closed, cling-tints shading me, light clothing, and having my boots off. I also had the full avionics suite going - 530W, radar, transponder, #2 Nav/Com. So, there was a decent amount of heat behind the panel. I don't think the unit should have failed under these conditions (it certainly was still well within DO-160 requirements), but it did. Maybe there was a defect in the unit.
Anyway, the avionics shop submitted a warranty claim to Aspen, who quickly drop-shipped a rebuilt unit to me to have the local shop install. It takes all of about 5 minutes to change out - a pitot connector, a static connector, and then the 25? pin connector with two allen keys holding it in place. Very convenient to be able to do locally without having to fly to the avionics shop. They even included the pre-paid FedEx label for return shipment, so the dead unit is heading back tomorrow.
The rebuilt unit even has the newest firmware installed, which has benefits of slightly larger text in certain areas, and I've heard is supposed to help the unit run cooler. Next month when the plane goes to the avionics shops for a couple of new goodies, we're going to add a cooling fan to help the units back there. I think this should help the situation for all of the electronics.
Ideally, parts in our planes should never break, especially after only 15 months and ~300 hours. Two friends of mine who have Aspens in their planes (including one of the first adopters) have had zero problems with them whatsoever. I know Steve is at the opposite end of the spectrum, and so far I suppose I fall somewhere in the middle. What impresses me more is the customer service when a failure happens. I think Aspen handled it well, and I appreciate the fact that the unit is so easy to change out.
Maybe I should buy a spare unit and keep it in the plane with me.