RJM62
Touchdown! Greaser!
- Joined
- Jun 15, 2007
- Messages
- 13,157
- Location
- Upstate New York
- Display Name
Display name:
Geek on the Hill
Anyone have any experience with this provider?
https://ubifi.net/
My ISP is starting to **** me off. There's an intermittent problem upstream of my home that's causing frequent outages during especially cold weather.They keep sending guys to check the "plant" wiring. They find nothing wrong, of course, because there's nothing wrong. I think the problem is on the upstream side of whatever device is immediately upstream of me based on tests I've done during outages.
I talked Saturday with one of the supervisors, and he had me meet him at his office and swapped out a modem. It didn't solve the problem. (The one that was replaced was less than a month old.) I've also replaced the router, splitters, and most of the interior wiring. No joy.
This morning I showed up at their technicians' depot during their morning muster and raised a fuss, armed with printouts of all the diagnostics I've already done. They sent someone over right away who spent a lot of time and found no problems, but did replace an old grounding block and a couple of F-connectors. I doubt that was the problem because during the outages, the modem shows normal signal levels and SNR. But we'll see.
If they don't get it solved soon I'll be looking at alternatives. This one looks good on their site -- but everything looks good on the providers' sites.
Rich
https://ubifi.net/
My ISP is starting to **** me off. There's an intermittent problem upstream of my home that's causing frequent outages during especially cold weather.They keep sending guys to check the "plant" wiring. They find nothing wrong, of course, because there's nothing wrong. I think the problem is on the upstream side of whatever device is immediately upstream of me based on tests I've done during outages.
I talked Saturday with one of the supervisors, and he had me meet him at his office and swapped out a modem. It didn't solve the problem. (The one that was replaced was less than a month old.) I've also replaced the router, splitters, and most of the interior wiring. No joy.
This morning I showed up at their technicians' depot during their morning muster and raised a fuss, armed with printouts of all the diagnostics I've already done. They sent someone over right away who spent a lot of time and found no problems, but did replace an old grounding block and a couple of F-connectors. I doubt that was the problem because during the outages, the modem shows normal signal levels and SNR. But we'll see.
If they don't get it solved soon I'll be looking at alternatives. This one looks good on their site -- but everything looks good on the providers' sites.
Rich