denverpilot
Tied Down
Everyone else out of the office. One recovering from major surgery, another had vacation to go see the sun disappear, another went out sick yesterday. I'm the Lone Ranger today.
Huge problem with ONE VoIP phone multiple states away that was the ONLY phone one critical worker had and THEIR backup was out yesterday and today.
Found at least a dozen things that need fixing and opened tickets for all of it, probably a week's work or more. One of them causing all sorts of hell for the whole network.
Slack note asking if co-worker finished on-boarding a new staff member. Look in AD. Nope. Did that.
A server that has decided it doesn't like ANY disk you put in slot zero of the RAID array barfed out another brand new disk saying it was bad after running with new firmware and BIOS and all since May. (Maybe it is bad maybe it isn't.)
On its way out it froze one of the Domain Controllers running on it as a VM and the phone system management and web remote control server that everyone uses for screen pop/desktop integration.
Multiple informal meetings about "what to do" about that danged phone with three levels up of execs. Took a while to get to the scheduling problem and no backup being an extenuating summer kind of circumstance where if we could have gotten that person some help, I could have gotten them out of taking calls and hammered on their network and VPN to see where the problems were.
And another upper boss walks in at the end of the day and says "disable all of X's accounts", X being a long time employee there and developer who I liked but don't know how well he did he job or anything. Always sucks to be the first to know someone has been fired in a small biz because you're the IT guy who has to lock them out of everything.
Another email that someone else resigned unrelated to the firing and in a group that has a lot of turnover anyway, but disable all their stuff too, please.
Sigh. Yep. Today kinda sucked.
Oh yeah. Check engine light came on in the Yukon too. Gotta hook up the scanner and see WTF that's all about. It's running fine. Grr.
Just venting! Was nice to read a little PoA over dinner here. Place is downright normal compared to today's "fun" at work.
Huge problem with ONE VoIP phone multiple states away that was the ONLY phone one critical worker had and THEIR backup was out yesterday and today.
Found at least a dozen things that need fixing and opened tickets for all of it, probably a week's work or more. One of them causing all sorts of hell for the whole network.
Slack note asking if co-worker finished on-boarding a new staff member. Look in AD. Nope. Did that.
A server that has decided it doesn't like ANY disk you put in slot zero of the RAID array barfed out another brand new disk saying it was bad after running with new firmware and BIOS and all since May. (Maybe it is bad maybe it isn't.)
On its way out it froze one of the Domain Controllers running on it as a VM and the phone system management and web remote control server that everyone uses for screen pop/desktop integration.
Multiple informal meetings about "what to do" about that danged phone with three levels up of execs. Took a while to get to the scheduling problem and no backup being an extenuating summer kind of circumstance where if we could have gotten that person some help, I could have gotten them out of taking calls and hammered on their network and VPN to see where the problems were.
And another upper boss walks in at the end of the day and says "disable all of X's accounts", X being a long time employee there and developer who I liked but don't know how well he did he job or anything. Always sucks to be the first to know someone has been fired in a small biz because you're the IT guy who has to lock them out of everything.
Another email that someone else resigned unrelated to the firing and in a group that has a lot of turnover anyway, but disable all their stuff too, please.
Sigh. Yep. Today kinda sucked.
Oh yeah. Check engine light came on in the Yukon too. Gotta hook up the scanner and see WTF that's all about. It's running fine. Grr.
Just venting! Was nice to read a little PoA over dinner here. Place is downright normal compared to today's "fun" at work.