Please recommend a good SIP line provider

JimNtexas

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Jim - In Texas!
I need to get a couple of SIP lines for my wife's business.

There seem to be hundreds of SIP providers, can anyone recommend a good one?

TIA.
 
I have been using Flowroute (www.flowroute.com, naturally) for over a year now. Zero complaints. Prompt, coherent, knowledgeable tech support hen I've needed it, and they have worked with at least one or two carriers to fix problems when they occurred. And cheap. Dirt cheap. Love these guys.

Now, that assumes you just need a SIP provider. If you need hosted SIP service, I dunno. I run Asterisk locally, along with Hylafax... so I've got incoming and outgoing voice and FAX, email <> FAX and email <> voicemail. I need to get around to dropping my POTS line one of these days.
 
I ran XO for a few years at my office and was one of their first SIP installs. We have had a few issues. I switched to Wave a few months ago and so far so good. We terminate to a Cisco CallManager Express system. I have a client that uses Verizon for SIP (nationwide) and there have been ups and downs (not necessarily related to the SIP delivery). My last outage on XO, they pointed the finger to AT&T's router one town over (the disadvantage of not being a tier 1 carrier). Our phones were down for a full day.
 
These SIP lines will be used by a Cisco U320 Unified Communications Device.
 
These SIP lines will be used by a Cisco U320 Unified Communications Device.

I ran the predecessor of that unit at home for a short time, before my (now ex) wife made me pull it out (didn't like dialing a nine to get out). I only terminated POTS to it though. I seem to remember they had a short list of approved voice over Internet vendors that were supported. Not as reliable as a business class SIP delivery, but it might be OK for a smaller business that could tolerate less reliability and quality. The thing is basically a consumer grade device, anyway.
 
I think other vendors can also work, those are just the ones that someone associated with Cisco has tested.

I'm still trying to get smart on this whole SIP thing.

There are things that trip you up like refer support, early session negotiation, session timeouts, etc.. I am not saying there aren't work arounds, but having a supported provider greatly simplifies it.


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Everybody thanks very much for a bunch of useful suggestions and information!
 
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