New GNX 375/ GI 275 install - "Receiver Failure"

[obw]

I got a new Garmin GNX 375 installed in my plane along with a GI 275 MFD. Everything seems to be working fine, accept the GI 275 FIS-B weather page show a "Receiver Failure" error. ADSB traffic on the GI 275 displays fine, and the GI 275 is definitely set to FIS-B weather (not SXM).

The GNX 375 seems to be getting the FIS-B weather fine. I've attached the status page - I assume the green text means the information came through OK for those fields.

The GI 275 shows the 'Receiver Failure' error on the weather page, and I don't seem to get any weather information on that page. Now here's the strange part - some pages of the GI-275 do seem to get weather info (see photo below showing the HSI-map page with Nexrad data that parallels what I am seeing on the GNX 375). Also, when I check the GI 275 Datalink status page, the weather information seems to be updated (although there is no information in the top left of that page for GPS).

I brought the plane back to the shop that did the install, and they said there was a user setting that wasn't selected. They changed that setting, but when I flew the plane home, the issue was still there.

Any suggestions?

 

[Ryan Klems]

If you bring up the menu while on the weather page, what does it show? Is there a "FIS-B WX Options" item?

 

[obw]

If you bring up the menu while on the weather page, what does it show? Is there a "FIS-B WX Options" item?

I don't recall seeing that option when I clicked on the weather page menu.

 

[Ryan Klems]

What options do you see on the weather page when bringing up the menu? Just wondering if there is some mis-configuration and the weather page is actually trying to show you something different than TIS-B

 

[obw]

I think the menu page had options like METARs, TAFs, Sigmets, Pireps etc. I didn't see menu options that would be obvious solutions to the problem. I'll check them again next time I'm at the plane.