Mozilla Firefox

Greg Bockelman

Greg Bockelman

Touchdown! Greaser!
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Greg Bockelman
I had to re install Firefox on my other computer. Now it does not want to work properly. The program itself loads ok, I think, but it won't display any web pages. It comes up with Server Not Found. Do I need plugins or something to make it work properly? Something else?

FWIW, Internet explorer works just fine on the same machine, so it is not the modem that is the problem.

Help.
 
Check the connection settings - (Tools - Options - General) and make the settings identical to those in IE (Tools - Internet Options - Connections - LAN Settings)
 
You should delete the old versions entirely from C:\Program Files\... Better, use Add/Remove programs to remove all versions. You can do that without losing your settings because those are in your profile directory and Firefox will find it when you install the newest version from scratch.
 
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mikea said:
You should delete the old versions entirely. C:\Programs.
Click to expand...

I wouldn't recommend deleting c:\programs unless you want to reinstall a lot of things!

Better, use Add/Remove programs to remove all versions. You can do that without losing your settings because those are in your profile directory and Firefox will find it when you install the newest version from scratch.
Click to expand...

Definitely use this way.
 
LeonardMack said:
I wouldn't recommend deleting c:\programs unless you want to reinstall a lot of things
Click to expand...

Oh, fer.... I meant Mozilla\Firefox in the C:\Program Files folder.
 
OK

I've uninstalled Mozilla. I have deleted the Mozilla folder from the program files. As far as I know, Mozilla no longer existed on my computer. I reinstalled mozilla Firefox from the website and made sure the settings were the same as Internet Explorer. Still no luck. Still getting Server Not Found.

At this point, I have to believe there is something missing on my computer that needs to be there for Firefox to work. What could that be?
 
Greg Bockelman said:
OK

I've uninstalled Mozilla. I have deleted the Mozilla folder from the program files. As far as I know, Mozilla no longer existed on my computer. I reinstalled mozilla Firefox from the website and made sure the settings were the same as Internet Explorer. Still no luck. Still getting Server Not Found.

At this point, I have to believe there is something missing on my computer that needs to be there for Firefox to work. What could that be?
Click to expand...

I've seen this happen when something gets corrupted in the profile (which is stored in a different folder so you may not have deleted it). Try creating a new profile. To start the profile manager, with FireFox closed, put "firefox.exe -profilemanager" in Start->Run. Follow the wizard to create a new profile. You can delete the new profile if it doesn't work.
 
Weird. One thing that burned me was teh MTU size. I won't get into that.

Just check the proxy settings on IE and Firefox. Both should say "This computer connects directly to the internet or somesuch with no proxy. If there is a proxy setting in IE, or maybe it discoveres the proxy automatically that would do it. This is unlikely beacuse if your ISP does use a proxy (like AOL does) they usually will make it transparent to you.
 
ausrere said:
To start the profile manager, with FireFox closed, put "firefox.exe -profilemanager" in Start->Run. Follow the wizard to create a new profile. You can delete the new profile if it doesn't work.
Click to expand...

This does not work
 
mikea said:
Just check the proxy settings on IE and Firefox. Both should say "This computer connects directly to the internet or somesuch with no proxy. If there is a proxy setting in IE, or maybe it discoveres the proxy automatically that would do it. This is unlikely beacuse if your ISP does use a proxy (like AOL does) they usually will make it transparent to you.
Click to expand...

Neither this nor autodetect works. Nothing is working. Do I need Java or Javascript for Mozilla to work?
 
Greg Bockelman said:
Neither this nor autodetect works. Nothing is working. Do I need Java or Javascript for Mozilla to work?
Click to expand...
Nope. This is weird.

First why don't you try a third browser, like Opera or Netscape.
http://www.opera.com/
http://browser.netscape.com/ns8/

If those also don't work I'd wonder if you got some spyware installed that put itsefl into IP stack in way where it was only compatible with IE, or deliberately disables other browsers Do a thorough scan with HiJack this and Spybot.

Some basic trouble shooting: Go to the Command (Run CMD) prompt and try some of these:
Code: 
ping www.yahoo.com
-- if that works DNS and connectivty is OK, else
Code: 
nslookup yahoo.com
Does a DNS lookup. If that fails it means you can't resolve DNS normally - that is, you can't find out the IP address for the name
Code: 
ipconfig /all
Will tell you your IP address and the address of your DNS servers. Ping the DNS server addresses to make sure you can reach them.
Code: 
ping 10.x.x.x  <--- use the addresses you got above.

Code: 
telnet 80 www.yahoo.com
That will connect as a web browser. If you get a prompt type quit to end.
If that works if means a web browser should work.
 
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Well, IE works. I will try this other stuff when I have time tomorrow.
 
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