help: united; at iad. info?

woodstock

woodstock

Final Approach
Joined
Feb 23, 2005
Messages
9,342
Location
Out of a suitcase
Display Name
Display name:
iTravel
Anyone? United's computers totally down at iad. Manual tix everything. Anyone have access to news please?

We shld have departed already. Plane on tarmac. No one going anywhere. No one.
 
woodstock said:
Anyone? United's computers totally down at iad. Manual tix everything. Anyone have access to news please?

We shld have departed already. Plane on tarmac. No one going anywhere. No one.
Click to expand...
This isn't specific to United but...

Washington Dulles Intl (KIAD) is currently experiencing departure delays of 2 hours 16 minutes to 2 hours 30 minutes (and increasing) due to thunderstorms.
Click to expand...
 
ATCSCC ADVZY 004 DCC 06/18/11 GROUND STOP ALL UAL AIRLINES MAINLINE FLIGHTS
GROUND STOP ALL UAL AIRLINES MAINLINE FLIGHTS UNTIL 0145Z DUE TO A
UAL COMPANY EQUIPMENT ISSUE. UAL SUBCARRIERS ARE NOT STOPPED UNLESS
THEY ARE DESTINED TO DEN. UAL EXPRESS FLIGHTS FLYING TO DEN ARE
STOPPED ALSO. ALL OTHER UAL EXPRESS FLIGHTS ARE RELEASED.

(via Suffa)
 
Got a flight number? We can check when the flight plan is scheduled for departure.
 
Apparently it's the whole UAL system, not just Dulles.

http://www.nbcchicago.com/news/local/ohare-united-airlines-flights-124114134.html

Throngs of travelers were stranded in the United Airlines terminal at O'Hare International Airport on Friday due to an apparent outage of the airline's check-in kiosks.
A United Airlines spokeswoman confirmed an outage was affecting the airline's reservation system, but would not speak to any delays or cancellations.
"UA experiencing computer outage interrupting departures, airport processing and reservations... working to resolve the issue," the airline said in a tweet.
At Los Angeles International Airport, United Airlines operations said there was a "nationwide computer malfunction." Employees were checking in passengers manually, said LAX spokeswoman Nancy Castles.
Click to expand...
 
woodstock said:
Anyone? United's computers totally down at iad. Manual tix everything. Anyone have access to news please?

We shld have departed already. Plane on tarmac. No one going anywhere. No one.
Click to expand...

Now I know why we couldn't get on the ual computer system or look at flights at united.com just a few minutes ago...should have taken the time to get on POA and browse around first...lol.
 
Yup the whole UAL consumer interface site is down. Flightaware says "expected departure: 22:16"....well that was 45 minutes ago. :(
 
Plane has been sitting out there whole time. News is that they cannot load bags due to computer and they won't leave with no bags. People they can do manually won't do it.
 
They probably outsourced to "the cloud" on some manager's whim, when they told him what he wanted would cost a lot of money. ;)
 
Cough...finish the private and fly yourself...cough
 
denverpilot said:
They probably outsourced to "the cloud" on some manager's whim, when they told him what he wanted would cost a lot of money. ;)
Click to expand...
Entirely possible. They said it was a network problem which could mean someone kicked over the cable modem. They're probably on Comcast or Charter!
 
Hopefully management will say, 'okaay this cost us $X0000.00 and will probably happen about y times per year so we can justify spending of $Z00000.00' for a reliable backup system... with the ancillary benefit being the Elizabeths of the flying world will not suffer such inconvenience' (we know they won't fix a problem to prevent customer inconvenience alone.)
 
Let'sgoflying! said:
Hopefully management will say, 'okaay this cost us $X0000.00 and will probably happen about y times per year so we can justify spending of $Z00000.00' for a reliable backup system... with the ancillary benefit being the Elizabeths of the flying world will not suffer such inconvenience' (we know they won't fix a problem to prevent customer inconvenience alone.)
Click to expand...

You forgot the part " but in order for us to purchase and implement the backup system we will need to seek benefit and wage concessions from the employees".
 
Let'sgoflying! said:
Hopefully management will say, 'okaay this cost us $X0000.00 and will probably happen about y times per year so we can justify spending of $Z00000.00' for a reliable backup system... with the ancillary benefit being the Elizabeths of the flying world will not suffer such inconvenience' (we know they won't fix a problem to prevent customer inconvenience alone.)
Click to expand...

Sure they can justify the spend. They just add the $xx.00 "computerized ticket processing fee" to each ticket, 'cause you know, they just started using computerized ticketing.
 
You must log in or register to reply here.
Back
Top