Garmin Pilot paint issues when traffic is turned on

FlyingJan

Filing Flight Plan
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Aug 27, 2019
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FlyingJan
I've been a happy Garmin Pilot user for over a year now and never ran into anything major. In fact when I started running into this error I was baffled Garmin does not have their own forum... which is why I'm trying here.

As soon as I turn on my traffic (Bluetooth to a GTX 345) I start getting paint issues on my map. I can't seem to get rid of them. Is anybody else experiencing this? I run it on a first gen ipad Pro. See image.IMG_0044.jpg
 
Haven’t seen that. You didn’t say whether iOS or Android.

Why a forum? They answer their tech support line with real humans in Kansas... shocker these days, I know, but you can give them a phone call.

They’ll also give you an e-mail to send that screen shot to, after they get version numbers and such.

Support forums blow technicolor chunks. Don’t encourage that crap. LOL.
 
I've not had that issue, but that looks like what XM weather can sometimes did on a G1000
 
Haven’t seen that. You didn’t say whether iOS or Android.

Why a forum? They answer their tech support line with real humans in Kansas... shocker these days, I know, but you can give them a phone call.

They’ll also give you an e-mail to send that screen shot to, after they get version numbers and such.

Support forums blow technicolor chunks. Don’t encourage that crap. LOL.
At the end I state it's running on an ipad... so ios it is. I know from testing it is not as flashy on android.
I followed your advice and called support. They had a computer tell me a humanoid would call me back in 30 minutes. Fingers crossed.
 
The human called me back (good) and was friendly (good). Then he asked me to email the problem so he can file a support ticket. So my next test is: how responsive is that part of Garmin support? So far so good and thanks for the advice.
 
What model of iPad do you have, older models don’t have the CPU power to handle GP with wx, traffic, etc. my old mini 2 would just hang in high traffic areas.


Tom
 
It's an ipad Pro with the A9x chip, the CPU is powerful enough to do these kinds of things. Roughly 3x more power (probably more in graphics-intensive) than mini 2.....
 
The human called me back (good) and was friendly (good). Then he asked me to email the problem so he can file a support ticket. So my next test is: how responsive is that part of Garmin support? So far so good and thanks for the advice.

Cool. I hope after hyping them here a little they don’t drop the ball. Hahaha.

It is really nice to talk to a real human in Kansas when there’s problems, I will admit.

My interaction with Dell earlier this week wasn’t quite as satisfying but it was funny enough talking to a non-English native speaker that I posted the interaction on my FB page, when they asked me where they should “ship” the technician for on-site service.

I wonder if they poke air holes in the box before they put the tech on a FedEx plane. Hahahaha.

Anyway... rooting for Garmin on this one. Hahaha. They certainly charge enough to pay some nice techs in KS. Haha. All part of the globalization “fun” I suppose. :-)
 
Its almost as blocky as the FIS-B radar overlay pixel shader sizes. But looks like SoCal so hard to image there are radar pixels more than like 3 times a year.
 
Its almost as blocky as the FIS-B radar overlay pixel shader sizes. But looks like SoCal so hard to image there are radar pixels more than like 3 times a year.
Very good observation. Garmin just emailed me back with the same thought. It still sounds like a bug to me to superimpose black blocks that size to indicate <3mm of rain.... On my next trips I will try turning it off to see if that was doing it.

In related news Garmin seems to be suffering from the 'but it works great on the latest ipad' syndrome. Not unusual for software companies to have the latest hardware in their labs and not test software extensively on 2-3 year old devices. The latest versions of Pilot have started to become notoriously sluggish, yesterday as I was trying to not fly into airspace B it even hang up completely. Glad I still have a trusty 400 in the cockpit. I'd rather not buy a new iPad every 2 years!
 
In my view, Garmin programmers are simply getting lazy and sloppy. With IPad and Android memory size and processing speed increasing they have no incentive to be efficient. What I hate the most is the addition of all of these worthless features that maybe 1% of their user’s utilize. I really wonder how they decide what feature to add - anyone know? And is Foreflight as bad? I tried Foreflight a few years ago and didn’t like it but maybe it’s time for a change. The Garmin bloatware doesn’t seem to be ending and like others, I don’t want to be forced into upgrading an IPad every two years just to run the app.
 
In my view, Garmin programmers are simply getting lazy and sloppy. With IPad and Android memory size and processing speed increasing they have no incentive to be efficient. What I hate the most is the addition of all of these worthless features that maybe 1% of their user’s utilize. I really wonder how they decide what feature to add - anyone know? And is Foreflight as bad? I tried Foreflight a few years ago and didn’t like it but maybe it’s time for a change. The Garmin bloatware doesn’t seem to be ending and like others, I don’t want to be forced into upgrading an IPad every two years just to run the app.

It isn’t just Garmin, it’s industry wide.

And both ForeFlight and Garmin Pilot will run great on this year’s hardware until next year’s updates.

It’s just the way it is in the rental software business anymore. I’m surprised we haven’t seen hardware leases make a comeback in expensive mobile devices, but the reason they aren’t doing that is the residual value of the device would be near zero at the end of any normal term lease.

One year of superb performance, maybe three years of mediocre performance, and then you replace the hardware. Perhaps faster than that if you’re sensitive to page flip times and soft buttons feeling as responsive as hardware buttons on real devices, and such.

I can guarantee you that no exec in charge of either place who uses the software is running it on anything older than three years, and probably not older than one. It’s a tax write off for them, they’ve got no incentive to hang with the peasants who only buy these things every four or five years.

Someone recently asked me offline which iPad model to buy for this EFB stuff. I said the answer is whichever one has the fastest processor and most RAM (not storage... RAM...), if you want to keep it four or five years MAX. Forget about screen size or anything else if you’re going for longevity.

Whatever the latest fastest processor and RAM is, just buy that will enough storage to hold the entire map set twice, for the few days of overlap from release until the FAA data goes active.

It’s rental software. It will do nothing BUT bloat.

We used to time keypress-to-displayed times long long as part of QA, on the oldest hardware our support contract allowed. And we could be up a release if it broke a magic number, and sent it back to engineering for a fix. All we had to do is say it didn’t meet the responsiveness spec at the next change control board meeting and the entire software product would be red flagged for “no release allowed” status.

You won’t see that in modern software “engineering”. You just toss updates out until you have too many complaints on the older hardware and remove that hardware from the approved list.
 
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