Wow that’s simply unexplainable and unacceptable with todays technology. I wonder what it was like 5 years ago? How long did the process take back then? I haven’t received a letter confirming receipt of my “more stuff” I spoke with my AME and he said they don’t always send a confirmation letter. I hope my case doesn’t get tossed around like yours. I think the most frustrating part is there is no one to call, absolutely no one. I am frustrated with my timeline already, I can only imagine how ****ed you are.