Well I took my plane in because my altitude encoder was mot working. It was an old Narco encoder that came with the plane. I had recently swapped out my transponder to a Narco AT165 that I had purchased from an avionics shop and and it slid right in to replace my old Narco AT150.
Anyway, the shop calls me and says that the encoder ia fine and my transponder is bad. I explained that I had bought it about 2 months ago from an avionics shop and it was fine. They said they bench tested both and the transponder was bad but they could sell me a used Garmin GTX 330 for $1500. I said no, Ill just come get the plane. He then says he is already $400 in to the plane so he’d have to charge me at least that.
So since I was kind of between a rock and a hard place I say fine, install the GTX 330 and Ill try to return the AT165.
Anyway, with tax and everything I was now $1850 in to a new transponder. When I picked up the plane the encoder still was not working. I took it back and the owner, big fat guy, tells me to stop bitching and at least I got a new transponder.
Then I send back my AT165. The shop bench tests it....and guess what...its perfect so they keep $125 for a restock fee.
I was tempted to sue IOS but I just dont have the time but Ill never go there again and I hope everyone reads this.