Connecting to afss.com from behind dlink router

Marc CYBW

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Marc CYBW
Any ideas of how to connect to to afss.com from behind a dlink router? I can connect to it on other networks but my home setup doesn't recognize afss.com. Thanks,
Marc CYBW
"Calgary - it's cold but it's a dry cold"
 
Mark, are you sure it's the router? What error message are you seeing? If you go to a command prompt and type "nslookup afss.com", is it found? If not, it sounds like a DNS issue, not a router issue. Try going to http://65.216.217.197 and see if you get anything. If it comes back with a "Bad Request (Invalid Hostname)" error, you know that at least your browser requests are getting to their server and, again, it's probably not the router.
 
When I use the link you suggested I get Bad Request (Invalid Hostname)"
 
When I use the link you suggested I get Bad Request (Invalid Hostname)"
And when you try either www.afss.com or afss.com, does the browser time out, do you get an error message, or what?

Another possibility (remote, IMHO), is that your dlink has some sort of filter turned on and somehow AFSS is considered objectionable material. (I know it is to me :)). But I'd expect some sort of a user message in that case.

I'm sure someone here will be able to help, though!
 
You might want to try taking the router out of the picture. Unhook the ethernet cable (looks like a phone line, but fatter) on the router end that connects your modem (DSL or cable, I'm assuming) to the router. Then, plug it directly into your PC. See if that works.

If it does, you know the issue is with the router. If it doesn't, then it's probably something "outside" of your local network (and likely, out of your control).
 
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You might want to try taking the router out of the picture. Unhook the ethernet cable (looks like a phone line, but fatter) on the router end that connects your modem (DSL or cable, I'm assuming) to the router. Then, plug it directly into your PC. See if that works.

If it does, you know the issue is with the router. If it doesn't, then it's probably something "outside" of your local network (and likely, out of your control).
Yeah, that's an idea. I avoided suggesting it because I didn't want to expose his computer raw to the internet if we could help it.
 
There is another possibility. Sometimes if you have connected through a VPN pipe, started a browser, did things on the browser, then disconnected the VPN; the browser still has the old path (or the reverse, started the browser, did things, then connected to VPN). Point is, close everything, then restart the browser.
You might also check for what your broswer ssetup is. Mine does a couple of rather unusual things. It adds www on the frontend and .com on the backend if you just type afss. It also jumps over to google to search for it if what I entered doesn't resolve to a website.
You might also enter exactly: http://www.afss.com/
Try another browser. There are a host of browsers you can download. IE may be doing things you don't want.
 
Yeah, that's an idea. I avoided suggesting it because I didn't want to expose his computer raw to the internet if we could help it.

Good point.

If you follow my advice above, you should only do so in order to test where the problem resides. DO NOT continue to run the setup like that beyond the initial test.
 
Well, it seems more wide spread.

Several of us have tried to connect with the following results:

- our ISP can connect from their office
- I can connect through my office router and my MAC AirPort
- I cannot connect at home, either through or around my router
- My IT guy can connect at the office but not from his home either through or around his router
- A total of eight sites cannot connect including the Flying Club and FBO this includes at least 2 different ISP other than mine or my IT guy's

Now what??

Any assistance would be appreciated.

Thanks,
Marc CYBW
 
Marc,

You still haven't told us what error message you're seeing. Please let us know what operating system (Windows/Mac/Linux) you're using, what browser (IE, Firefox, Opera, etc.), and what happens when you enter http://www.afss.com into your browser address bar.

Also, as somebody else suggested, what do you get when you run 'nslookup www.afss.com' from the command prompt? Also run a 'tracert www.afss.com' and let us know what you get. [Interesting, I can't ping or tracert all the way to .197, but I can view the site. What's up with that? Perhaps they are running a load balancer on the LM side...]
 
OK

More data.

Problem appears with IE, Firefox and Safari; also MAC Leopard, XP home (SP2) and XP pro.

XP message is; "www.afss.com could not be found. Please check the name and try again." or variations depending on the browser

Can not connect using the numerical id. (65.216.217.197)

Ping returns "ping request could not find host"
Tracert returns "unable to resolve target system name afss.com"

Thanks for helping,
Marc
 
Okay, good info. This is telling me that it has nothing to do with "connecting" to afss. The computers cannot even FIND it to attempt to connect. That means there is an issue with the DNS, which is the "phonebook" that computers use to look up the IP address given the name. Since this has been going on for a few days now and affects more than just your computer (if I understood what you wrote about your coworkers), I would think that the problem may be at your ISP, or whomever your computers look at for this information. We're getting to the stage where I have some general ideas about what to try, but no specifics, so I'm hoping someone more knowledgeable can look at this and give some suggestions.
 
Try this, if you use Windows. Edit your hosts file (see here for how to do this if you don't know) and add this line to the end:

Code:
65.216.217.197     www.afss.com

Save and close the hosts file. Drop out to a command prompt, and type the following (press enter afterwards):

Code:
ipconfig /flushdns

Then try to visit http://www.afss.com again and tell us what happens.
 
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